Norton Ultimate Help Desk - Three Devices

Norton Computer Tune Up Software for PC and Mac
24x7 Support
Norton Computer Tune Up Software for PC and Mac
Network & Mobile
Norton Computer Tune Up Software for PC and Mac
Back Up setup
Norton Ultimate Help Desk - Three Devices
Virus Removal
$19.99/month
Monthly
$69.99 per service
Single use
$149.99 /year
Annual
Norton Ultimate Help Desk - Three Devices

                                                              Norton Ultimate Help Desk

Subscription service to expert agents to solve most problems. NortonLive Ultimate Help Desk offers subscription plans with unlimited support for a broad range of computer and digital devices including PCs, wireless networks, printers, scanners, smartphones, digital cameras, iPod devices and other MP3 players. Services include diagnosis and resolution of setup, security, performance, maintenance and data transfer problems. Certified Norton technicians provide Ultimate Help Desk services remotely, on-demand, at a fraction of the cost of an in-home service call or repair-shop work. No need to cart your PC and peripherals anywhere. If they need to work on your computer or configure your network, Norton's expert techs use secure remote-access technology to tap in temporarily & take care of business

Benefits :

  1. Puts your everyday tech issues in the hands of experts

  2. Helps keep up to three of your devices 1 — and your network — running smoothly

  3. Offers our most comprehensive support, from network setup to device diagnostics and troubleshooting

  4. Provides help anytime you need it, 24x72

  5. Saves time, money and frustration

Norton Ultimate Help Desk

The Norton Ultimate Help Desk plan optimizes performance of the computer. As part of The Ultimate Help Desk, a Norton Support agent connects to the computer by a secured connection. The agent performs series of optimization steps. This step includes the automated tool which provides Norton health checks and automated fixes (where applicable) and tune-ups to improve computer performance.

Norton Ultimate Help Desk - Three Devices

$19.99/month
Monthly
$69.99 per service
Single use
$149.99 /year
Annual
Other Norton Products and Services

Norton 60 Day Money Back GuaranteeNorton Support USANorton Virus Protection Promise

System Requirements

Supported operating system MS Windows, Mac OS X, Android™ and iOS® 

Norton Ultimate Help Desk  Minimum System Requirements

Some devices may not be able to receive services even if initial testing showed that your connection was qualified or your device’s environment was suitable. To receive services, a high-speed Internet connection is required.

Windows XP 32-bit (Service Pack 3 or later)

  • 500 MHz CPU 
  • 512 MB RAM required
  • 500 MB of available hard drive space 
  • SuperVGA (800x600) or higher resolution video adapter 
  • You need to log on as an administrator

Windows Vista

  • 1 GHz CPU 
  • 512 MB RAM required (1 GB recommended) 
  • 500 MB (32-bit) or 850 MB (64-bit) of available hard drive space 
  • SuperVGA (800x600) or higher resolution video adapter 
  • You need to log on as an administrator

Windows 7

  • 1 GHz CPU 
  • 512 MB RAM required (1 GB recommended) 
  • 500 MB (32-bit) or 850 MB (64-bit)of available hard drive space 
  • SuperVGA (800x600) or higher resolution video adapter 
  • You need to log on as an administrator

Windows 8

  • 1 GHz CPU 
  • 512 MB RAM required (1 GB recommended) 
  • 500 MB (32-bit) or 850 MB (64-bit) of available hard drive space 
  • SuperVGA (800x600) or higher resolution video adapter 
  • You need to log on as an administrator

Windows 10 (All versions, except Windows 10 S)

  • 1 GHz CPU or faster
  • 1 GB (32-bit) or 2GB (64-bit) 
  • 16 GB (32-bit) or 20 GB (64-bit) of available hard drive space 
  • Microsoft DirectX 9 graphics device with WDDM 1.0 driver
  • 800x600 resolution compatible display
  • You need to log on as an administrator

Mac®

  • Mac OS X 10.5 and above
  • At least 512 MB of RAM 
  • Customer must have administrator level access to the Mac
  • Mac must be able to connect to the Internet

Android™

  • OS version 2.3 or later (must have the Google™ Play app installed)

iOS®

  • OS version 6 or later

Norton Ultimate Help Desk – Single Use is a one-time service only (not a subscription) to be redeemed within 30 days of purchase and is subject to Norton Services Terms & Conditions.
1 PC, Mac, iOS, Android, Home Network, Printer (PC, Mac), Scanner (PC, Mac), Digital Camera (PC, Mac), MP4 players (PC, Mac)
2 English only.
3 Norton Ultimate Help Desk – Single Use (not a subscription service) is limited to one help desk call where any number of the services listed in the chart can be redeemed during that one call for your one device. You must redeem this service within 30 days of purchase.
4 Service is limited to the same three devices every twelve months. After the end of every twelve month term, new devices can be enrolled for the next twelve month period.
5 Cloud service includes providers like “Box”, “Dropbox”, “Google Drive,” and “OneDrive”. Backup on your local drive is limited to external HDD or DAS (Direct attached storage)

Important Subscription Terms, Pricing and Offer Details:

Norton Ultimate Help Desk – 1 Device and 3 Devices are subscription-based services and are subject to  Norton Services Terms & Conditions. Subscription details:

  • Your subscription begins when your purchase is completed for online payments, (or otherwise, when your payment is received).
  • By subscribing, you are purchasing a recurring subscription which will automatically renew after the first term.
  • The price quoted today is valid for the first term of your subscription. Depending on your selection, your subscription will then automatically renew and be billed annually for Norton Ultimate Help Desk 1 device or monthly for Norton Ultimate Help Desk 3 devices, at applicable renewal prices found here. The price is subject to change, but we will always send you a notification email in advance.

You can unsubscribe any time at my.norton.com or by contacting Norton Support. For more details, please visit the Norton Return Policy.

Copyright © 2020 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Firefox is a trademark of Mozilla Foundation. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. and other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.