Norton Spyware & Virus Removal Service

Intrusion Prevention System
AntiVirus with Advanced machine Learning
Reputation Protection (Insight)
Behavior Protection (SONAR)
Proactive Exploit Protection (PEP)
Power Eraser
$149.99
for the first year

It is essential to install an antivirus to prevent any spyware and malware attack.

  • Remove viruses from your Windows or Mac PC, Android or iOS device
  • 9-point threat detection and elimination service
  • Fast and easy remote service so you don’t need to leave your home
  • Stops pop-ups and suspicious computer behavior
  • Get back to running like new in about an hour
  • 1 Virus removal   

Note: If you’ve purchased a qualifying Norton Security Software on Norton.com or joined Automatic Renewal, then you may already have virus removal services through Virus Protection Promise. See your Norton Account or call Support.

Norton Spyware & Virus Removal Service

$149.99
for the first year
Other Norton Products and Services

Protection Promise includes a virus removal service provided by a Norton expert and may come with the following qualifying subscriptions: Norton 360 plans (including LifeLock), Norton Security (Standard, Deluxe, Premium), Norton Core Security Plus, Norton Small Business, Norton Internet Security, Norton AntiVirus, Norton 360, and Norton 360 Multi-DeviceProtection Promise includes a virus removal service provided by a Norton expert and may come with the following qualifying subscriptions: Norton 360 plans (including LifeLock), Norton Security (Standard, Deluxe, Premium), Norton Core Security Plus, Norton Small Business, Norton Internet Security, Norton AntiVirus, Norton 360, and Norton 360 Multi-Device

System Requirements

Windows 10 Home, Pro, Education or Enterprise

  • 1 GHz CPU or faster
  • 1 GB (32-bit) or 2GB (64-bit)
  • 16 GB (32-bit) or 20 GB (64-bit) of available hard drive space
  • Microsoft DirectX 9 graphics device with WDDM 1.0 driver
  • 800x600 resolution compatible display
  • You need to log on as an administrator

Windows 8

  • 1 GHz CPU
  • 512 MB RAM required (1 GB recommended)
  • 500 MB (32-bit) or 850 MB (64-bit) of available hard drive space
  • SuperVGA (800x600) or higher resolution video adapter
  • You need to log on as an administrator

Windows 7

  • 1 GHz CPU
  • 512 MB RAM required (1 GB recommended)
  • 500 MB (32-bit) or 850 MB (64-bit)of available hard drive space
  • SuperVGA (800x600) or higher resolution video adapter
  • You need to log on as an administrator

Mac®

  • Mac OS X 10.5 and above
  • At least 512 MB of RAM
  • Customer must have administrator level access to the Mac
  • Mac must be able to connect to the Internet

Android™

  • OS version 2.3 or later (must have the Google™ Play app installed)

iOS®

  • OS version 6 or later

Windows Vista

  • 1 GHz CPU
  • 512 MB RAM required (1 GB recommended)
  • 500 MB (32-bit) or 850 MB (64-bit) of available hard drive space
  • SuperVGA (800x600) or higher resolution video adapter
  • You need to log on as an administrator


Windows XP 32-bit (Service Pack 3 or later)

  • 500 MHz CPU
  • 512 MB RAM required
  • 500 MB of available hard drive space
  • SuperVGA (800x600) or higher resolution video adapter
  • You need to log on as an administrator

Each Norton Service is subject to acceptance of Symantec's Norton Premium Services Terms & Conditions. One-time Services expire 30 days after your purchase